About our services:

What is this, Direct Neurofeedback?
It’s a brain untraining program provided by a registered psychotherapist. She provides Direct Neurofeedback as an alternative for clients that prefer to avoid medications or who find it very hard to communicate and do talk therapy. We train your brain to stop over using the same pathways.

How is this different than regular therapy?
Direct Neurofeedback is a brain untraining program, so we only talk about the results you are getting. We work by putting on the sensors, we talk little.
During talk therapy our relationship and conversations are the treatment. People get better by relating and communicating in a healing way.

What happens in a Direct Neurofeedback session?
The first session is about 45 long during which we do short an intake interview. In follow up appointments the therapist asks how long the effects of the feedback are lasting. Then they place 5 sensors on your head. The software reads your electric brain activity and sends back a signal that disrupts your dominant frequency and gets you unstuck from fight or flight mode. Your brain then has to reboot, and reorganize according to the new information received.

How effective is Direct Neurofeedback?
It has been used for the last 10 years on over 100,000 clients. It’s effective on 85% of people, the rest simply see no change. Not one case has reported resulting worse off than before.

How powerful is the signal?
The transmitter has 2 double A batteries that last about 18 months.

Is this like shock therapy?
No. This uses an imperceptible signal. The person doesn’t feel it.

Is it well researched?
Direct Neurofeedback is not an experimental treatment. You may visit this page to find research.

Although neurofeedback is relatively less well known, many psychiatrists are currently moving to make it a more prominent tool for healing, most notably Dr. Bessel van der Kolk M.D. who is a well-respected expert in PTSD, attachment and neurobiology.

Direct Neurofeedback is very similar to LENS (Low Energy Neurofeedback System) and in a clinical outcome study of 100 patients, statistically significant improvements were shown in 15 areas (such as anxiety, insomnia, mood disturbance, dissociation, attention, addition, pain, fatigue). To read the study, visit:http://www.cambridgeneurofeedback.com/wp-content/uploads/2011/11/Larsen-Stone-Mountain-Center-Research.pdf

Is Direct Neurofeedback safe?
Yes, it is extremely safe. Some may scare thinking that any sort of signal going back to the brain could result in pain or injury. But this signal is so small, it is 1000 times weaker than placing a AA battery against your forehead.

Who provides the service?
Vielka Almanzar Bautista. A Registered Psychotherapist of 10 years of experience. She provides Direct Neurofeedback as an alternative for clients that prefer to avoid medications or who find it very hard to communicate and do talk therapy.

How long before I notice improvements?
Most people see the effects during the 1st session.

Do I need to do talk therapy too?
No. But services can be combined in 1 hour or 1.5-hour appointments

Do you offer counselling as well?


About who we help:

Do you help children?
Yes. Ages 3 and up.

Do you help seniors?
Yes. Everybody ages 3 and up.

Does this work for Autism?
Yes. It helps brain connectivity, which is a major challenge for the neurodiverse.

Does it work for ADD/ADHD?
Yes. It helps brain connectivity, which is a major challenge for the neurodiverse.

Does it work for Panic Attacks?
Yes. Direct Neurofeedback cues the nervous system to relax. Elimination of panic attacks is one of the results people see the soonest. It may takes about 4-6 sessions.

Does it help trauma/PTSD?
Yes. The issue with stress disorders is precisely that the nervous system has remained stuck in fight or flight mode since the traumatic event. Direct Neurofeedback cues the nervous system to relax helping the person heal.

Does it work for bipolar disorder or borderline personality?
It will enhance the relaxation response making your mood more stable. It will not stop a person with bipolar from cycling nor will it correct personality patterns. It will make coping and changing habits much easier on the client.

What if I am far away?
If you are far, you can visit Whitby, ON for 10 days and have two sessions daily until you complete 20 sessions.

About the fees:

Is it covered by insurance?
If your extended healthcare insurance covers psychotherapy then, YES.

What are the fees?
Neurofeedback-only sessions are 30 min long.
Individual sessions is CAD$90.00
Package of 10 sessions: CAD$750.00

Counselling sessions:
50 min sessions are CAD$150.00
Package of 10: CAD$1,300.00

Sliding scale is available.


About the location:

Where are you located?
At the intersection of Brock and Mary St in downtown Whitby.
It is a white building. There’s Pearson Pub on the ground floor.
Find the elevator and take it to the 3rd floor. Take a left when you exit the elevator. Find suite 302-A.

Is there parking?
There’s street parking and a public lot behind the building.

What are your hours?
Wednesday, Thursday and Friday 9:00 am to 5:00 pm. Saturdays 9:00 am to 12:00 pm
Evenings on demand.

About appointments:

How can I book an appointment?
Please email vielka@theinsightclinic.ca  provide your name, phone number, email and a good time to call you, or you may book online here: https://app.oncallhealth.ca/booking/theinsightclinic/

What is your phone number?

What is your email?